Return and Refund Policy

We want you to be satisfied with your purchase. This policy applies to all products sold by Our Store within the United States.

Return Window

You may return eligible items within 30 calendar days from the date of receipt, meaning the date the carrier marks the package as delivered. The return window is not limited to defective or damaged items. Change-of-mind returns are accepted.

Return Conditions

To be eligible for a return, items must be unused, in original condition, and with original packaging, including all accessories, manuals, and inserts. Items that do not meet these conditions may be refused or subject to a reduced refund at our discretion.

Return Shipping Costs

Return shipping is free. We provide a prepaid return label for approved returns. No restocking fee is charged.

How to Initiate a Return

Email our returns email listed on the Contact Us page within the 30-day window with your order number and reason for return. We review your request and, if approved, email a prepaid return label within 1–2 business days. Pack the item securely in its original packaging and drop it off with the designated carrier. Once the returned item is received and inspected, we process the refund. Do not send returns to the shipping address without first obtaining a return authorization and prepaid label; unauthorized returns may not be accepted.

Refund Processing Time

After we receive your return, please allow 1–2 business days for inspection and refund initiation. The refund is issued to the original payment method. Once the refund is initiated on our end, your bank or card issuer typically posts the credit within 7–10 business days.

Exceptions

All products sold on this site are eligible for return under the terms above; no product categories are excluded, except items that arrive damaged or incorrect, which are handled under the damaged-item process below.

Damaged or Incorrect ItemsIf you receive a damaged or incorrect item, contact our returns email within 7 days of delivery with photos of the item and packaging. We will arrange a replacement or full refund, including any return shipping cost.